Helpdesk Support Specialist (Intern)

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Job Description: Benson Consulting & Development is seeking a Helpdesk Support Specialist (Intern) to join our team on a part-time basis. We are the driving force behind WiDEN, a business directory dedicated to fostering inclusivity and collaboration among ethnic and diverse businesses in Wisconsin. Our mission is to connect businesses and professionals, creating a more inclusive and collaborative business landscape.

Responsibilities:
•    Support WiDEN members by answering questions and managing general inquiries.
•    Handle hub entries and directory registrations for WiDEN platform users.
•    Conduct technology training sessions for WiDEN community members and partners.
•    Provide training and virtual info sessions for internal stakeholders and WiDEN users.

Qualifications:
•    Strong communication, professional writing, and interpersonal skills.
•    Minimum of 3 years of experience in data communications or computer systems.
•    General experience managing database entries and profile registrations.
•    Must have an associate degree or some college experience.
•    Consideration of qualified remote candidates must reside in Wisconsin.

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Location: Wisconsin (remote candidates within Wisconsin considered)

Duration: Short-term 3-month assignment (opportunity to extend to based on performance evaluation)

Hours: Part-time, 10 - 20 hours per week (Monday – Friday, 9:00 AM – 3:00 PM CT)

Compensation: $18 - $20 hourly (based on experience)

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Application Requirements: Interested candidates must submit the following documents:

•    Resume
•    Cover letter
•    Two professional or academic references

 

Note: This internship provides an opportunity for students looking to gain experience in technology support and virtual training workshops. We encourage enthusiastic and dedicated candidates to apply!

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Submit your application requirements to info@tcbenson.com. We look forward to welcoming a dynamic and talented individual to our team!